Terms and Conditions

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1. Acceptance of Terms

Welcome to HeartHero. By accessing and using our website at [website URL] (the "Site") and purchasing or using the Elliot Portable Defibrillator ("Product"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our Site or purchase our Product.

2. Medical Disclaimer

IMPORTANT MEDICAL DISCLAIMER

THE ELLIOT DEFIBRILLATOR IS A MEDICAL DEVICE BUT DOES NOT REPLACE PROFESSIONAL MEDICAL CARE.

2.1 Emergency Medical Situations

  • The Elliot defibrillator is designed for use in sudden cardiac arrest emergencies
  • ALWAYS CALL EMERGENCY SERVICES (911 or local emergency number) FIRST before using the Elliot device
  • This device is not a substitute for professional medical treatment
  • Survival rates mentioned on this Site are statistical averages and not guarantees

2.2 User Responsibility

  • Users should receive proper CPR and AED training
  • Regular device maintenance and self-checks are the user's responsibility
  • Pediatric mode should only be used on patients under 55 lbs (25 kg)

3. Product Usage and Limitations

3.1 Intended Use

The Elliot defibrillator is intended for:

  • Emergency treatment of sudden cardiac arrest
  • Use by laypersons and trained responders
  • Home, travel, and workplace environments

3.2 Technical Specifications

  • Adult shock energy: 150 joules
  • Pediatric shock energy: 50 joules
  • Operating temperature: -4°F to 122°F (-20°C to 50°C)
  • Weight: 1.5 lbs (0.68 kg) including battery and pads

3.3 Limitations

  • Not for use on conscious patients
  • Not for use in flammable environments
  • Performance may be affected by extreme environmental conditions
  • Regular pad replacement required (as indicated by device monitoring)

4. App and Connectivity

4.1 HeartHero App

  • Requires compatible mobile device with Bluetooth/LTE
  • Users must create an account and accept separate App Terms
  • Data transmission depends on network availability

4.2 Data Collection and Use

By using our Product and App, you agree to our data practices including:

  • Collection of device usage data
  • Storage of treatment summaries and ECG data
  • Location tracking for device mapping
  • Performance analytics

5. Intellectual Property

5.1 Ownership

All content on this Site, including:

  • Elliot" trademark and branding
  • Website design and layout
  • Product specifications and documentation
  • Graphics, images, and text content

are the exclusive property of HeartHero Inc. unless otherwise stated.

5.2 Restrictions

You may not:

  • Copy, modify, or distribute Site content without authorization
  • Reverse engineer the Elliot device or software
  • Use HeartHero trademarks without permission

6. Purchases and Shipping

6.1 Order Acceptance

All orders are subject to:

  • Product availability
  • Verification of payment information
  • Acceptance by HeartHero

6.2 Shipping and Delivery

  • Shipping times are estimates only
  • Risk of loss passes to you upon delivery
  • International shipping may be subject to customs and import regulations

7. Warranty and Returns

7.1 Product Warranty

The Elliot defibrillator comes with a limited warranty covering:

  • Manufacturing defects
  • Performance according to specifications
  • Warranty period: [Specify duration]

7.2 Return Policy

  • Defective products may be returned within [number] days
  • Return authorization required
  • Contact info@hearthero.com for returns

8. Limitation of Liability

8.1 Medical Device Liability

HeartHero shall not be liable for:

  • Outcomes of medical emergencies
  • User error in device operation
  • Failure to maintain or properly store the device
  • Delayed or unsuccessful resuscitation attempts

8.2 General Liability

To the maximum extent permitted by law, HeartHero's total liability shall not exceed the purchase price of the Product.

9. Indemnification

You agree to indemnify and hold harmless HeartHero, its officers, directors, employees, and partners from any claims, damages, or expenses arising from:

  • Your use or misuse of the Product
  • Violation of these Terms
  • Violation of any laws or third-party rights

10. Privacy

Your use of our Site and Product is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Third-Party Links and Partnerships

The Site may contain links to third-party websites, including:

  • American College of Cardiology
  • Social media platforms (Instagram, LinkedIn, X, Facebook)
  • Other partner organizations

We are not responsible for the content or practices of these third-party sites.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of:

  • State of Colorado, USA
  • United States federal law

13. Dispute Resolution

Any disputes shall be resolved through:

  • Informal negotiation first
  • Binding arbitration in Denver, Colorado
  • Waiver of right to participate in class actions

14. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Site or Product after changes constitutes acceptance of modified Terms.